Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country.

We have been building stronger families since 1869, and today work with over 60,000 families through our 200 community-based services. Thousands more are supported with financial assistance through education and welfare grants programmes.

Our innovative services reach out to those in need, we strengthen families and communities, build skills and resilience and improve the life chances of children and adults.

Food Club Volunteer

As a FOOD Club Volunteer you will be part of the friendly team providing local families with an affordable way to access food whilst also saving food from landfill.

What’s involved:

  • Receiving deliveries and ensuring the safe storage of food
  • Completing daily checks to keep food safe and distributing food to members
  • Introducing families to new opportunities and activities through signposting to local services.
  • Contribute to a non-judgemental, safe space and support families emotional wellbeing where needed
  • Volunteers will need to gain an understanding (appropriate to your role) of, and comply with, all relevant Family Action Policies and procedures


This role would suit people who:

  • Are friendly, non-judgemental and empathetic
  • Have an understanding of working with vulnerable families
  • Have an interest in or experience with working to fight food insecurity or poverty
  • Are confident speaking to a diverse range of people and an active listener
  • Are able to work in a confidential environment
  • Are a team player
  • Are organised and proactive


What’s in it for you?

  • An excellent opportunity to develop new and existing skills
  • The opportunity to gain experience in health and social care services
  • The chance to be at the heart of your local community, meet new people and be part of an enthusiastic team
  • Out of pocket expenses
  • Training, support and references
  • Training and support you will receive

    As a volunteer with Family Action, you will get:

  • Access to our standard e-learning package, giving you a great basic introduction to topics such as Safeguarding and Equality and Diversity.
  • Access to an accredited level 2 qualification in Food Safety and Hygiene for Catering
  • Access to the FOOD Club
  • Face-to-face training to ensure that you are fully equipped with the knowledge and skills needed for this role.
  • Regular meetings with your supervisor to discuss any challenges you are facing, and celebrate your progress in the role.
  • Ongoing support from your supervisor and the wider team.

If you are interested in this role please contact Bistra directly at Family Action with your name and contact details with the reference Food Club Volunteer -  [email protected]