Administrative skills are those related to running a business or keeping an office organised, and are needed for a variety of jobs, ranging from office assistants to secretaries to office managers. 

Learn about the basic skills you need with working in administration

This workshop provides the basic administration skills needed to work in an office, or on reception, dealing with clients/services users.  

This workshop covers:

  • The role of an administrator
  • Filing
  • Booking appointments
  • Communication skills
  • Greeting and dealing with customers 
  • Collating and inputting information
  • Answering queries by phone or email
  • Liaising with customers, organisations, suppliers and colleagues.

This workshop is a half day workshop 

Course Dates:

Date: TBC

Time: 10am- 1.30pm

Duration: 1/2 Day 


Map: Click Here

Fee: Free

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