Administrative skills are those related to running a business or keeping an office organised, and are needed for a variety of jobs, ranging from office assistants to secretaries to office managers. 

Learn about the basic skills you need with working in administration

Course Dates:

Date: Monday 25th April 2022

Time: 10.30am - 1.30pm

Venue: Eltham Centre, 2 Archery Road, SE9 1HA

Fee: Free

Book Workshop


Date: Thursday 5th May 2022

Time: 10am - 1pm

Venue: Eltham Centre, 2 Archery Road, SE9 1HA

Fee: Free

Book Workshop


This workshop provides the basic administration skills needed to work in an office, or on reception, dealing with clients/services users.  

This workshop covers:

  • Filing.
  • Booking appointments.
  • Greeting customers in a warm and friendly manner.
  • Collating and inputting information.
  • Answering queries by phone or email.
  • Liaising with customers, organisations, suppliers and colleagues.

This workshop is a half day workshop and only available for group bookings with a maximum of 12 attendees.