Introduction to Administration Administrative skills are those related to running a business or keeping an office organised, and are needed for a variety of jobs, ranging from office assistants to secretaries to office managers. Learn about the basic skills you need with working in administration This workshop provides the basic administration skills needed to work in an office, or on reception, dealing with clients/services users. This workshop covers: The role of an administrator Filing Booking appointments Communication skills Greeting and dealing with customers Collating and inputting information Answering queries by phone or email Liaising with customers, organisations, suppliers and colleagues. This workshop is a half day workshop Course Dates: Date: Wednesday 13th March 2024 Time: 10am- 1.30pm Duration: 1/2 Day Venue: The Eltham Centre, 2 Archery Rd, SE9 1HA Map: Click Here Fee: Free Complete Learner Registration Book Workshop Date: Wednesday 8th May 2024 Time: 10am- 1.30pm Duration: 1/2 Day Venue: The Eltham Centre, 2 Archery Rd, SE9 1HA Map: Click Here Fee: Free Complete Learner Registration Book Workshop